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Bills & Payments
The Bill & Payments page allows you to view information about your current charges, past payments, credits and previous balance. Details about any other accounts for which you are the payer appear on this page also.
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Your bill may show charges in the current month that have not been finalized. Check at the bottom of the Bill & Payments page for the status of your current charges. If there are estimated charges, you do not have to pay for them yet because they may still change. If you are a subscriber, but someone else pays your bill, your usage details are not shown on this page. To see information about your usage, click My Reports. |
Payment information, including your current balance and due date appear at the top of the page.
In addition to viewing the details of your bill, you can choose to do any of the following:
- Make a payment
- View your billing history
- View and change payment methods
- View payment history
- Download invoices and reports
About Your Bill
Details about your bill and account, as well as charges by current subscriptions, are found in the Payments, Credits & Adjustments section.
- From the Select Interval list, you can select a previous billing period to view.
There are usually two ways to view your bill:
The Charges view shows a summary of charges for the services you subscribe to.
- Click the link for a charge item to see a detailed usage page.
The Detailed view shows information about other accounts you pay for, if applicable. It shows your account in the context of your department or other cost center in your organization.
- Click the drill-down icons to your department. If you're the payer for other accounts you can also see their accounts in the context of your organization.
Here is a simple example of an individual drilling down to her department in an organization. If Pam was responsible for other accounts, she would see their names and charges under the applicable departments.